know thyself

Know thyself - it's advice as old as the hills, and it's the core of authenticity. When you know yourself, you are comfortable with your strengths and not crippled by your shortcomings. You know your behavioral blind sides and emotional blockages, and you have a modus operandi for dealing with them - you draw on the people around you. Self-awareness gives you the capacity to learn from your mistakes as well as your successes. It enables you to keep growing.

Nowhere is self-awareness more important than in an execution culture, which taps every part of the brain and emotional makeup. Few leaders have the intellectual firepower to be good judges of people, good strategists, and good operating leaders, and at the same time talk to customers and do all the other things the job demands. But if you know where you're short, at least you can reinforce those areas and get some help for your business or unit. You put mechanisms in place to help you get it done. The person who doesn't even recognize where she is lacking never gets it done. 

Larry Bossidy & Ram Charan

Execution: The Discipline of Getting Things Done by Larry Bossidy & Ram Charan with Charles Burck. 2002. Crown Business, NY, NY. p. 81, 82

the ability to execute

Most often today the difference between a company and its competitor is the ability to execute. If your competitors are executing better than you are, they're beating you in the here and now, and the financial markets won't wait to see if your elaborate strategy plays out. So leaders who can't execute don't get free runs anymore. Execution is the great unaddressed issue in the business world today. Its absence is the single biggest obstacle to success and the cause of most of the disappointments that are mistakenly attributed to other causes...

Here is a fundamental problem: people think of execution as the tactical side of business, something leaders delegate while they focus on the perceived "bigger" issues. this idea is completely wrong. Execution is not just tactics - it is a discipline and a system. It has to be built into a company's strategy, its goals, and its culture. And the leader of the organization must be deeply engaged in it. He cannot delegate its substance. Many business leaders spend vast amounts of time learning and promulgating the latest management techniques. But their failure to understand and practice execution negates the value of almost all they learn and preach. Such leaders are building houses without foundations.

Ram Charan

Execution: The Discipline of Getting Things Done by Larry Bossidy & Ram Charan with Charles Burck. 2002. Crown Business, NY, NY. p. 5,6

you have to make it happen

I’ve given you seven personal assertions.

1. I am willing.
2. I am wired to win.
3. I got this.
4. I embrace the uncertainty.
5. I am not my thoughts; I am what I do.
6. I am relentless.
7. I expect nothing and accept everything.

Each of them plays into a theme. You may not immediately see it, but it’s there.

If you want your life to be different, you have to make it happen. All of the thinking or meditating or planning or anti-anxiety medication in the world isn’t going to improve your life if you’re not willing to go out and take action and make changes. You can’t sit around waiting for the right mood to strike or for life to play out the way you want it to. Nor can you rely on positive thinking alone to transform things for the better. You have to go out and do.

Gary John Bishop

Unfu*k Yourself: Get out of your head and into your life by Gary John Bishop. Harper One. 2017. p.191, 192

i know nothing

Give some thought to all the people who have achieved something great, only to quickly fade into obscurity. I’m sure you can think of a few, whether they’re entertainers or business people or athletes. 

In my career I’ve coached many “successful” people who came to me because their lives had gone flat, and they had become uninspired and tepid. What happened? For many of them, they got comfortable. For years, they had pushed their comfort zones to get where they wanted to be. But as soon as they chose certainty over uncertainty, they stopped achieving. They hit the wall.

Why does it happen? Because when you’ve accomplished one of your goals, when you’re rich and successful, the future naturally seems a little more certain. I’m sure we’d all feel a little more secure with a million bucks or so in the bank.

But that mindset shift is exactly what creates the environment for our ultimate undoing. When we’re no longer uncertain about money, the desire – the need even – to pursue it recedes. When we’re no longer uncertain about success, our ambition can blunt or mellow. We get to wallow in our bloated illusion of certainty. Eventually we get to do that thing called “settle.” We settle for certainty. 

That’s the kind of power that uncertainty has in our lives. It can make us or break us. It can make us rich or make us poor. It can be the key to our success or drive us in the other direction. 

For many people, it ends up being both. 

The funny thing is, no matter how much you chase certainty, you’ll never really be able to hold it or retain it. That’s because it doesn’t exist. The universe will always send us little reminders of its chaos and power, and no one is exempt from the prompting. 

Nothing is certain. You could go to sleep tonight and never wake up. You could get in your car and never make it to work. Certainty is a complete illusion. Voodoo.

Some of you might find this terrible to think about, but it’s true. No matter how hard we may try, we can never predict exactly what life will bring. Our plans will falter at some point eventually. 

By running from uncertainty in search of certainty, we’re actually rejecting the one thing in life that is guaranteed in favor of something that’s nothing more than a fantasy. 

“All I know,” Socrates once said, “is that I know nothing.” Many wise people understand this. In fact, they owe their wisdom to that very realization – that they don’t actually know a damn thing.

Because when we think we know everything, we inadvertently turn ourselves away from the unknown and, by default, whole new realms of success. The person who accepts how unpredictable and uncertain life is has no choice but to embrace it.

They’re not afraid of the uncertain; it’s just a part of life. They don’t seek out certainty because they know it doesn’t really exist. They are also the kind of people who are aware of and open to the real magic and miracles of life and what can be accomplished.

Gary John Bishop

Unfu*k Yourself: Get out of your head and into your life by Gary John Bishop. Harper One. 2017. p.103-106

after reading over 200 self-improvement books

After reading over 200 self-improvement books over the past thirty years I have determined all self-improvement and success come down to five keystone lessons that all other principles rest upon.

1. Mindset determines your success.
2. Goals create the map to your success.
3. Modeling shows what leads to success. 
4. Systems create the path to your success. 
5. Perseverance makes you successful.

...To succeed in life, you must develop a positive and growth-oriented mindset that allows you to overcome challenges and learn from your mistakes. You should set realistic and achievable goals that are specific, measurable, achievable, relevant and time-bound. You must create a system of processes, routines, and habits that help you consistently and efficiently move closer to achieving your goals. Finally, you must cultivate the habit of perseverance, which enables you to keep going even when things get tough and never give up on your goals. This is what 200 self-help books will teach you.

Steve Burns

I Read 200 Self-Improvement Books To Learn These 5 Lessons. New Trader U. March 12, 2023. 

the way of the essentialist

The way of the Nonessentialist is to go big on everything: to try to do it all, have it all, fit it all in. The Nonessentialist operates under the false logic that the more he strives, the more he will achieve, but the reality is, the more we reach for the stars, the harder it is to get ourselves off the ground. 

The way of the Essentialist is different. Instead of trying to accomplish it all - and all at once - and flaring out, the Essentialist starts small and celebrates progress. Instead of going for the big, flashy wins that don't really matter, the Essentialist pursues small and simple wins in areas that are essential. 

Greg McKeown

Essentialism: The Disciplined Pursuit of Less by Greg McKeown. Crown/Archetype. 2020. p.194, 195.

strategy / tactics

Strategy without tactics is the slowest route to victory. Tactics without strategy is the noise before defeat.

Sun Tzu

"Strategy vs. Tactics: Two Sides of a Difficult Coin," by Emil Sayegh. August 2021. 

what to change?

Corporate transformations still have a miserable success rate, even though scholars and consultants have significantly improved our understanding of how they work. Studies consistently report that about three-quarters of change efforts flop—either they fail to deliver the anticipated benefits or they are abandoned entirely.

Because flawed implementation is most often blamed for such failures, organizations have focused on improving execution. They have embraced the idea that transformation is a process with key stages that must be carefully managed and levers that must be pulled—indeed, expressions such as “burning platform,” “guiding coalition,” and “quick wins” are now common in the change management lexicon. But poor execution is only part of the problem; our analysis suggests that misdiagnosis is equally to blame. Often organizations pursue the wrong changes—especially in complex and fast-moving environments, where decisions about what to transform in order to remain competitive can be hasty or misguided.

Before worrying about how to change, executive teams need to figure out what to change—in particular, what to change first...

So how can leaders decide which changes to prioritize at the moment? By fully understanding three things: the catalyst for transformation, the organization’s underlying quest, and the leadership capabilities needed to see it through. Our analysis of stalled transformations suggests that failing to examine and align these factors drastically reduces the odds of producing lasting change.

Bharat N. Anand and Jean-Louis Barsoux

"What Everyone Gets Wrong About Change Management," Harvard Business Review. November-December 2017. 

their shortcomings justify my failure

"You can't focus on results because in the box you're focused on yourself."

...Even most of the people you've encountered in your career who you think are results-focused really aren't. They value results primarily for the purpose of creating or sustaining their own stellar reputations. And you can tell because they generally don't feel that other people's results are as important as their own. Think about it - most people aren't nearly so happy when other people in the organization succeed as they are when they themselves do. So they run all over people trying to get only their own results - with devastating effects. They might beat their chests and preach focusing on results, but it's a lie. In the box, they, like everyone else, are just focused on themselves. But in the box, they, like everyone else, can't see it.

And it's even worse than that. Because, remember, in the box we provoke others to get in the box. We withhold information, for example, which gives others reason to do the same. We try to control others, which provokes the very resistance that we feel the need to control all the more. We withhold resources from others, who then feel the need to protect resources from us. We blame others for dragging their feet and in so doing give them reason to feel justified in dragging their feet all the more. And so on.

And through it all we think that all our problems would be solved if Jack wouldn't do this or if Linda wouldn't do that or if XYZ department would just straighten up of if the company would get a clue. But it's a lie. It's a lie even if Jack, Linda, XYZ department, and the company need to improve, which they surely do. Because when I'm blaming them, I'm not doing it because they need to improve, I'm blaming them because their shortcomings justify my failure to improve. 

So, one person in an organization, by being in the box and failing to focus on results, provokes his or her coworkers to fail to focus on results as well. Collusion spreads far and wide, and the end result is that coworkers position themselves against coworkers, workgroups against workgroups, departments against departments. People who came together to help an organization succeed actually end up delighting in each other's failures and resenting each other's successes.

Leadership and Self-deception: Getting Out of the Box by Arbinger Institute. Berrett-Koehler. 2002. p.105-107

the world needs your spark

The world needs your spark. The world needs your energy. The world needs you to show up for your life and take hold of your potential! We need your ideas. We need your love and care. We need your passion. We need your business models. We need to celebrate your successes. We need to watch you rise back up after your failures. We need to see your courage. We need to hear your what if. We need you to stop apologizing for being who you are and become who you were meant to be.

Rachel Hollis

Girl, Stop Apologizing: A Shame-Free Plan for Embracing and Achieving Your Goals. HarperCollins Leadership. 2019. As found in 2022 Great Quotes From Great Leaders Boxed Calendar: 365 Inspirational Quotes From Leaders Who Shaped the World. 

their obvious delight

 

The thing I remember best about successful people I've met all through the years is their obvious delight in what they're doing... and it seems to have very little to do with worldly success. They just love what they're doing, and they love it in front of others. 

Fred Rodgers

The World According to Mister Rogers: Important Things to Remember. Hachette Books. 2003. P.42

communicate the benefits of change

Executive sponsors must communicate effectively with employees throughout the project. The sponsor plays a critical role in communicating those messages that employees want to hear from the person in charge:

• A vision of where the organization is going
• A road-map that outlines how the vision will be achieved
• Clear alignment of the current change with this vision
• Specific goals or objectives that define success
• His or her personal commitment and passion for the change

...In addition to sharing their personal commitment to change, executive sponsors should directly communicate the benefits of the change to employees. They should make clear connections between the objectives of the change and the overall direction of the business. Executive sponsors may want to share success stories or struggles from other departments or from early trials with the change. Employees want to hear about the challenges endured during the transition and how they were handled. They want to hear the good and the bad, the suffering and the rewards. They want to hear that success is possible and they want to learn from the mistakes of others. Most importantly, they want to hear the primary sponsor speak about the opportunities and benefits for the business as a whole. 

Jeffrey M. Hiatt

ADKAR: A Model for Change in Business, Government and our Community. 2006. Prosci Research. p.84,85

trust is the coin of the realm

Trust is the coin of the realm for creating the harmony, speed, and teamwork to achieve success at the lowest cost… Yet it’s not enough to trust your people; you must be able to convey that trust in a manner that subordinates can sense. Only then can you fully garner the benefits… I had to build awareness and trust above me. This takes significant personal effort, and the information age has not made this easier or removed the need for face-to-face interaction.

I found staff visits and daily or weekly visits – reducing reports and getting out more to see units on their turf – essential to building trust. And “hand-con,” maintaining relationships, takes time to build, and can be lost in a second – and you may not get a chance to get it back. High morale is reflected by the absence of self-pity. Resourceful leaders do not lose touch with their troops. A leader’s job is to inculcate high-spirited, amiable self-discipline. Leaders must always generate options by surrounding themselves with bright subordinates and being catalysts for new ideas. 

Jim Mattis

MATTIS, J. (2019). CALL SIGN CHAOS: Learning to lead. S.l.: RANDOM HOUSE. 240

not all pain matters

There are people whose attention is consistently drawn away from their purpose and toward their pain, like a moth to a light. Such people, who pay attention to every annoyance and obstacle in their way, are usually unsuccessful in their endeavors. In extreme cases they are mentally ill. A healthy person, a flourishing person, learns to move past a lot of annoyance and a good deal of pain.

Resilience: Hard-won Wisdom for Living a Better Life by Eric Greitens. Houghton Mifflin Harcourt. 2015. p.168,169

the stockdale paradox

Admiral James Stockdale, a pilot whose plane was shot down over Vietnam in 1965… observed that the POWs who broke the fastest were those who deluded themselves about the severity of their ordeal. They imagined that they would be freed next week, or next month, or by Christmas. But he lasted unbroken for seven and a half years because, in part, he refused to lie to himself.

Here’s how he explained the Stockdale Paradox: “You must never confuse faith that you will prevail in the end – which you can never afford to lose – with the discipline to confront the most brutal facts of your current reality, whatever they might be.”

Resilience: Hard-won Wisdom for Living a Better Life by Eric Greitens. Houghton Mifflin Harcourt. 2015. p.30

Success is dangerous

Success is dangerous. One begins to copy oneself, and to copy oneself is more dangerous than to copy others. It leads to sterility. 

Pablo Picasso 

Vogue (New York, 1 Nov. 1956).

speak, but don’t listen

[W]hen leaders assume their answer is the answer, they tend to approach change as they would a political campaign — heavy on slogans and focused on numerical targets akin to contributions and votes. The process can feel forced; people are engaged solely to be converted to the leader’s “side,” rather than to participate in a dialogue about the potential implications of the plan. Leaders speak, but don’t listen. Or they assume that a lack of feedback reflects agreement and acceptance among their constituents.

Success under this approach is typically measured by increases in compliance (“40 percent of staff have logged on to the new ERP system”) and decreases in resistance (“the number of employees indicating the new ERP system will help make their work more effective has increased by 30 percent since last quarter”). Leaders reward those who quickly conform, not realizing that these conversions often represent superficial commitments, not true allegiance or even an accurate understanding of the new way. And because hard questions are minimized, teams may comply with a change that won’t work once it gets underway.

For employees, the pressure to change without truly understanding or committing to the initiative is an unfortunate fact of organizational life. People become used to the expectation that they will limit independent thinking and suspend disbelief, regardless of the lessons of their prior experience. If employees have a few questions, that is usually acceptable, but more can invite censure or ridicule, or, in the worst cases, can be career damaging, even if such questions represent legitimate critiques or sound ideas for improvement.

Maya Townsend and Elizabeth Doty

"The road to successful change is lined with trade-offs," strategy+business. November 2, 2020.

laugh often and much

This [quote]... which is attributed to Ralph Waldo Emerson, has made such an impact on Amazon founder and CEO Jeff Bezos that he hangs it up on his fridge.

To laugh often and much; to win the respect of the intelligent people and the affection of children; to earn the appreciation of honest critics and endure the betrayal of false friends; to appreciate beauty; to find the beauty in others; to leave the world a bit better whether by a healthy child, a garden patch, or a redeemed social condition; to know that one life has breathed easier because you lived here. This is to have succeeded.

These are the fruits you bear from a life well lived by consciously choosing to do the things you're passionate about -- the things you are called to do that make you "tap dance to work" every day, to borrow an expression from one of the many books about billionaire Warren Buffett.

Bezos can testify: "You don't choose your passions, your passions choose you," he once said. "All of us are gifted with certain passions, and the people who are lucky are the ones who get to follow those things."

Following your passions comes with added benefits: you love coming to work because you love what you do. Buffett said it best: "In the world of business, the people who are most successful are those who are doing what they love."

Marcel Schwantes

"According to Jeff Bezos, This May Be the Best Definition of Success He's Ever Read" Inc. April 24, 2020

the eight step process of successful change

 Set the Stage

1. Create a Sense of Urgency

Help others see the need for change and the importance of acting immediately.

2. Pull together the Guiding Team

Make sure there is a powerful group guiding the change – one with leadership skills, credibility, communications ability, authority, analytical skills, and a sense of urgency. 

Decide What to Do

3. Develop the Change Vision and Strategy

Clarify how the future will be different from the past, and how you can make that future a reality.

Make It Happen

4. Communicate for Understanding and Buy In.

Make sure as many others as possible understand and accept the vision and the strategy.

5. Empower Others to Act.

Remove as many barriers as possible so that those who want to make the vision a reality can do so.

6. Produce Short-Term Wins.

Create some visible, unambiguous successes as soon as possible.

7. Don’t Let Up.

Press harder and faster after the first successes. Be relentless with initiating change after change until the vision is a reality.

Make It Stick

8. Create a New Culture.

Hold on to the new ways of behaving, and make sure they succeed, until they become strong enough to replace old traditions.

John Kotter

Our Iceberg Is Melting: Changing and Succeeding Under Any Conditions. St. Martin's Press. 2005. p.130, 131

retrain yourself to chase happiness

 

“Unhappy is he who depends on success to be happy,” wrote Alex Dias Ribeiro, a former Formula 1 race-car driver. “For such a person, the end of a successful career is the end of the line. His destiny is to die of bitterness or to search for more success in other careers and to go on living from success to success until he falls dead. In this case, there will not be life after success.”

American culture valorizes overwork, which makes it easy to slip into a mindset that can breed success addiction. But if you’ve seen yourself in my description, don’t lose hope. There is plenty you can do to retrain yourself to chase happiness instead of success, no matter where you are in your life’s journey. Let me suggest that you consider three steps, whether you are at the peak of your career, trying to work your way up the ladder, or looking at success in the rearview mirror.

The first step is an admission that as successful as you are, were, or hope to be in your life and work, you are not going to find true happiness on the hedonic treadmill of your professional life. You’ll find it in things that are deeply ordinary: enjoying a walk or a conversation with a loved one, instead of working that extra hour, for example. This is extremely difficult for many people. It feels almost like an admission of defeat for those who have spent their lives worshipping hard work and striving to outperform others. Social comparison is a big part of how people measure worldly success, but the research is clear that it strips us of life satisfaction.

...Find the right metrics of success. In business, people often say, “You are what you measure.” If you measure yourself only by the worldly rewards of money, power, and prestige, you’ll spend your life running on the hedonic treadmill and comparing yourself to others. I suggested better metrics in the inaugural “How to Build a Life” column, among them faith, family, and friendship. I also included work—but not work for the sake of outward achievement. Rather, it should be work that serves others and gives you a sense of personal meaning.

Arthur C. Brooks

"‘Success Addicts’ Choose Being Special Over Being Happy" The Atlantic. July 30, 2020