you've got to make mistakes

No one does the leader's job flawlessly, believe me. You've got to make mistakes and learn from them. Yankees manager Joe Torree got fired three times during his career. Now he's looked upon as the icon of the game. He learned some things along the way. 

In his book, Jack: Straight from the Gut, Jack Welch freely admits he made many hiring mistakes in his early years. He made a lot of decisions from instinct. But when he was wrong, he'd say, "It's my fault." He'd ask himself why he was wrong, he'd listen to other people, he'd get more data, and he'd figure it out. And he just kept getting better and better. He also recognized that it's not useful to beat other people up when they make mistakes. To the contrary, that's the time to coach them, encourage them, and help them regain their self-confidence.

Larry Bossidy

Execution: The Discipline of Getting Things Done by Larry Bossidy & Ram Charan with Charles Burck. 2002. Crown Business, NY, NY. p. 83

i'll gladly change

If anyone can refute me – show me I’m making a mistake or looking at things from the wrong perspective – I’ll gladly change.

It’s the truth I’m after, and the truth never harmed anyone. What harms us is to persist in self-deceit and ignorance.

Marcus Aurelius

Meditations by Marcus Aurelius. Modern Library. 2003. P.73, Book 6, #21. Also see The Internet Classics Archive | The Meditations by Marcus Aurelius (mit.edu)

how free was free?

When I took command of Benfold, I realized that no one, including me, is capable of making every decision. I would have to train my people to think and make judgments on their own. Empowering means defining the parameters in which people are allowed to operate, and then setting them free.

But how free was free? What were the limits? 

I chose my line in the sand. Whenever the consequences of a decision had the potential to kill or injure someone, waste taxpayers' money, or damage the ship, I had to be consulted. Short of those contingencies, the crew was authorized to make their own decisions. Even if the decisions were wrong, I would stand by my crew. Hopefully, they would learn from their mistakes. And the more responsibility they were given, the more they learned.

D. Michael Abrashoff

It's Your Ship: Management Techniques from the Best Damn Ship in the Navy by D. Michael Abrashoff. Grand Central Publishing. 2007. p.29,30

less afraid of being wrong

Two things about Sam Walton distinguish him from almost everyone else I know. First, he gets up every day bound and determined to improve something. Second, he is less afraid of being wrong than anyone I've ever known. And once he sees he's wrong, he just shakes it off and heads in another direction.

David Glass

Sam Walton, Made in America by Sam Walton & John Huey. Bantam Books. 1992. p. 39

who never makes a mistake

Roosevelt is no more infallible than the rest of us. Over and over again I have seen him pause when he had decided upon his line of action, and review it to see where there was a chance for mistake. Finding none, he would issue his order with the sober comment: “There, we have done the best we could. If there is any mistake we will make it right. The fear of it shall not deter us from doing our duty. The only man who never makes a mistake is the man who never does anything.”

Theodore Roosevelt

1900 August, The American Monthly Review of Reviews, Volume 22, Number 2, Theodore Roosevelt by Jacob A. Riis, Start Page 181, Quote Page 184, Column 2, Published by The Review of Reviews Company, New York. (Google Books Full View). As found in 2022 Great Quotes From Great Leaders Boxed Calendar: 365 Inspirational Quotes From Leaders Who Shaped the World. See also "The Person Who Never Makes a Mistake Will Never Make Anything," Quote Investigator. December 16, 20214. 

This was a popular phrase widely in circulation at the time of Theodore Roosevelt's statement. Here are some of my favorites:

• 1832: It has been justly observed, that he who never makes an effort, never risks a failure, and, “In great attempts ’tis glorious to fail!” (The New Sporting Magazine)
• 1859: We learn wisdom from failure more than from success: we often discover what will do, by finding out what will not do; and he who never made a mistake, never made a discovery. (Samuel Smiles)
• 1897: THE INFALLIBLE MAN - There was a man who never made, A blunder in his life; He loved a girl, but was afraid, If she became his wife, That he or she might rue the day, That brought them bliss; and so, He put the happiness away, That wedded lovers know. (The Concatenated Order of Hoo-Hoo)
• 1903: The man who does things makes many mistakes, but he never makes the biggest mistake of all—doing nothing. (Poor Richard Junior’s Philosophy)
• 1903: ‘He who never does anything wrong, seldom, if ever, does anything right,’ and a man whom I know you particularly admire expresses the same thing when he says, ‘A man who never makes mistakes, never makes anything.’ All the wise men of all ages have called attention to the one trait in which all humanity is alike, namely the liability to make mistakes. (Leo Tolstoy)

dropping all pretenses

Here’s a shocker: your people already know you have flaws! So if you make a mistake, admit it. If you need help, ask for it. When leaders admit their mistakes and ask for help, it creates stronger, more trusting relationships with team members.

Dropping all pretenses and letting your people get to know the person behind the title won’t cause them to lose respect for you. Quite the opposite. It will allow them to see you for who you really are—a confident leader who cares about their people and is comfortable in their own skin.

Ken Blanchard

"Everyone Benefits When Leaders Get Real," Linkedin Article. May 12, 2022