Showing posts with label improvement. Show all posts
Showing posts with label improvement. Show all posts

Thursday, October 20, 2022

the aggregation of marginal gains


For more than a century, the national bicycle racing teams of Great Britain had been the laughingstock of the cycling world. Mired in mediocrity, British riders had managed only a handful of gold medals in 100 years of Olympic competitions and had been even more underwhelming in cycling’s marquee event, the three-week long Tour de France—where no British rider had prevailed in 110 years. So sorry was the plight of British riders that some bike manufacturers refused to even sell bikes to the Brits, fearing it would forever sully their hard-won reputations. And despite devoting enormous resources into cutting-edge technology and every newfangled training regimen, nothing worked.

Nothing, that is, until 2003, when a small, largely unnoticed change occurred that would forever alter the trajectory of British cycling... In 2003, Sir Dave Brailsford was hired. Unlike previous coaches who attempted dramatic, overnight turnarounds, Sir Brailsford instead committed to a strategy he referred to as “the aggregation of marginal gains.” This entailed implementing small improvements in everything. That meant constantly measuring key statistics and targeting specific weaknesses...

This broader, more holistic view avoids the trap of being myopically fixated on just the obvious problem or sin at hand. Said Brailsford, “The whole principle came from the idea that if you broke down everything you could think of that goes into riding a bike, and then improved it by 1 percent, you will get a significant increase when you put them all together.”



Michael A. Dunn

"One Percent Better," General Conference. October 2021. See also, "This Coach Improved Every Tiny Thing by 1 Percent and Here’s What Happened," by James Clear. 

Tuesday, September 27, 2022

less afraid of being wrong


Two things about Sam Walton distinguish him from almost everyone else I know. First, he gets up every day bound and determined to improve something. Second, he is less afraid of being wrong than anyone I've ever known. And once he sees he's wrong, he just shakes it off and heads in another direction.



David Glass

Sam Walton, Made in America by Sam Walton & John Huey. Bantam Books. 1992. p. 39

Friday, September 23, 2022

power in steadiness and repetition


My experience has taught me this about how people and organizations improve: the best place to look is for small changes we could make in the things we do often. There is power in steadiness and repetition. 



Henry B. Eyring

"The Lord Will Multiply the Harvest," Teaching Seminary.  6 February 1998. As found in Essentialism: The Disciplined Pursuit of Less by Greg McKeown. Crown/Archetype. 2020. p.194, 195.

Wednesday, May 18, 2022

how we can be more helpful to others


A little knowledge can be a dangerous thing. You can use this material to blame just as well as you can use anything else. Merely knowing the material doesn't get you out of the box. Living it does. And we're not living it if we're using it to diagnose others. Rather, we're living it when we're using it to learn how we can be more helpful to others...

Knowing the material

  • Self-betrayal leads to self-deception and "the box."
  • When you're in the box, you can't focus on results.
  • Your influence and success will depend on being out of the box.
  • You get out of the box as you cease resisting other people.
Living the material
  • Don't try to be perfect. Do try to be better.
  • Don't use the vocabulary - "the box," and so on - with people who don't already know it. Do use the principles in your own life.
  • Don't look for others' boxes. Do look for your own.
  • Don't accuse others of being in the box. Do try to stay out of the box yourself.
  • Don't give up on yourself when you discover you've been in the box. Do keep trying.
  • Don't deny you've been in the box when you have been. Do apologize, then just keep marching forward, trying to be more helpful to others in the future. 
  • Don't focus on what others are doing wrong. Do focus on what you can do right to help.
  • Don't worry whether others are helping you. Do worry whether you are helping others.


Leadership and Self-deception: Getting Out of the Box by Arbinger Institute. Berrett-Koehler. 2002. p.165,166

Monday, May 16, 2022

does your blame help?


"Does your blame help the other person get better?"

..."No, my blame wouldn't help the other person get better."

"In fact," Lou continued, "wouldn't blaming provoke that person to be even worse?"

"Well, yes, I guess it would," I said.

"Well then, is that blame serving some other useful purpose toward helping the company and those in it achieve results? Is there some out-of-the-box purpose that is served by blame?"

I didn't know what to say. The truth was there was no out-of-the-box purpose for my blame...

Bud spoke up. "I know what you're thinking about, Tom. You've had the misfortune of working with someone who was often in the box. And it was a tough experience. But notice, in that kind of a situation, it's quite easy for me to get in the box too because the justification is so easy - the other guy's a jerk! But remember, once I get in the box in response, I actually need the other guy to keep being a jerk so that I'll remain justified in blaming him for being a jerk. And I don't need to do anything more than get in the box toward him to keep inviting him to be that way. My blame keeps inviting the very thing I'm blaming him for. Because in the box, I need problems.

"Isn't it far better,' he continued, "to be able to recognize others' boxes without blaming them for being in the box? After all, I know what it's like to be in the box because I'm there some of the time too. Out of the box I understand what it's like to be in the box. And since when I'm out of the box I neither need nor provoke others to be jerks, I can actually ease, rather than exacerbate, tough situations.



Leadership and Self-deception: Getting Out of the Box by Arbinger Institute. Berrett-Koehler. 2002. p.153, 154