Tuesday, March 1, 2016

most effective leadership development

According to a Boston Consulting Group survey... "improving leadership development" and "managing talent" are top priorities for the companies surveyed, yet the respondents--more than 4,000 senior business leaders from around the world--also ranked these two areas as their greatest weaknesses.

Debbie Lovich, the leader of BCG's Leadership and Talent Enablement Center, says the trouble is that training become separated from companies' objectives.

"Senior executives often think that they must focus on the business and delegate talent development--which they see as 'training'--to HR or someone else without continued involvement," Lovich said in a press release. "With that approach, leadership development instantly becomes disconnected from the business priorities. The training that employees receive does not develop the skills that will enable them to have a meaningful impact on colleagues, customers, and business results."

The main reasons leadership development seminars, events, or workshops do not produce results is the same reason cramming for a skills-based test doesn't result in you mastering a skill.

BCG found three main reasons leadership and talent development programs do not produce results:

  1. Many companies have one-off events and workshops, but "true capability is developed over time and regularly reinforced."
  2. Programs that are aimed at "broad, generic themes" like success or leadership do not help to develop specific skills. Instead, programs should focus on two or three areas that your employees can work on.
  3. The success of most programs is measured by attendance and attendee satisfaction. The best way to see if a workshop was successful, however, is to assess the skills attendees developed.

"People don't develop skills from simply reading a book or going to a one-off workshop," Lovich said. "They build skills by having to do something, failing, and trying again and again."

The most effective leadership development involves daily in-the-field experience with opportunities to practice and reinforce new skills, Lovich said. Regularly practicing new skills while working helps to make training relevant to the company's business.

"A few simple things done consistently well across daily routines can drive cultural change," she said. "By teaching through practical daily routines and providing simple tools to practice and observe leadership at work, organizations can give their people a practical way to improve every day."


Monday, February 29, 2016

great teams win

Leadership is all about team. It is easy and somewhat understandable to get self-absorbed when you are responsible for a project in crisis. During those Xbox trials, I certainly fixated on what I should do differently and why I was failing. I took a sabbatical shortly after the launch of the first Xbox, and with the help of some fabulous advisers, I realized that I was not the secret to success. Instead, the team around me held all the keys required to unlock our potential. My job was to give them the necessary strategy framework and direction and then allow them to apply their unique skills to improving our results. Great leaders find a way to attract the right people, and the right people form great teams, and great teams win.


Sunday, February 28, 2016

find your inner grist

Today, most assume that Xbox was somehow destined to be a winner, but having been Microsoft’s chief Xbox officer, I am here to report that its early years were much more like a ship on the rocks than a sloop cutting through the waves.... As I reflect on surviving the near-death Xbox experience, which we turned around using a strategy process called the 3P Framework to create Xbox 360... I would humbly suggest the following...

Find your inner grist. Being in the depths of a crisis strikes at the core of your being and challenges your very soul. As an individual, you have to believe that you can lead the team successfully and fix the issues you face. If you have this type of faith in yourself and in others, it will become a force-multiplier, making you and the team stronger. You also must consciously decide to persevere regardless of the obstacles, and in the process have the courage to make difficult make-or-break decisions. I’ve heard several people recently define this combination of faith, perseverance, and courage as grist, a wonderfully rough-hewn word that clearly communicates what it takes to transform crises into opportunities. There is no logical, rational reason why Xbox was successful, but the team absolutely had the grist required to do what others thought was improbable.


Saturday, February 27, 2016

issue an S.O.S.

Today, most assume that Xbox was somehow destined to be a winner, but having been Microsoft’s chief Xbox officer, I am here to report that its early years were much more like a ship on the rocks than a sloop cutting through the waves.... As I reflect on surviving the near-death Xbox experience, which we turned around using a strategy process called the 3P Framework to create Xbox 360... I would humbly suggest the following...

Issue an S.O.S. We are all taught that self-reliance is key for accountability and leadership, but I’ve learned that the reverse is often true. When things are going badly, the height of leadership is knowing who to ask for help. This is not an invitation to hire a bunch of consultants but rather a suggestion that you find people uniquely qualified to provide new ideas and approaches. My boss treated my resignation letter as a request for help, which he gladly answered by rejecting the letter and working with me to change my leadership style. That was the end of the beginning for me, and it enabled me to rebuild the team and create a set of new opportunities for the business.


Friday, February 26, 2016

simplify and focus

Today, most assume that Xbox was somehow destined to be a winner, but having been Microsoft’s chief Xbox officer, I am here to report that its early years were much more like a ship on the rocks than a sloop cutting through the waves.... As I reflect on surviving the near-death Xbox experience, which we turned around using a strategy process called the 3P Framework to create Xbox 360... I would humbly suggest the following...

Simplify and focus. When things are going badly, there is rarely one obvious problem. In fact, the issues are usually more like a giant knot of yarn, rich in complexity with threads running randomly through the organization. To untie the knot, you can’t pull on every part of it at once. Instead, you have to reduce your activities to a few focused efforts that are both urgent and important. As you begin pulling on those areas, more clarity will emerge, and logical next steps will appear. The secret to solving complex problems is actually radical simplicity.