the pursuit of value

The trigger for any corporate transformation is the pursuit of value. Ideally, that entails both improving efficiency (through streamlining and cost cutting) and reinvesting in growth. But many transformation efforts derail because they focus too narrowly on one or the other.

In some cases, attempts to streamline the business through productivity improvements, outsourcing, divestments, or restructuring undermine growth. The cuts are so deep that they hollow out capabilities, sap morale, and remove the slack that could have fueled new endeavors.

Bharat N. Anand and Jean-Louis Barsoux

"What Everyone Gets Wrong About Change Management," Harvard Business Review. November-December 2017. 

what to change?

Corporate transformations still have a miserable success rate, even though scholars and consultants have significantly improved our understanding of how they work. Studies consistently report that about three-quarters of change efforts flop—either they fail to deliver the anticipated benefits or they are abandoned entirely.

Because flawed implementation is most often blamed for such failures, organizations have focused on improving execution. They have embraced the idea that transformation is a process with key stages that must be carefully managed and levers that must be pulled—indeed, expressions such as “burning platform,” “guiding coalition,” and “quick wins” are now common in the change management lexicon. But poor execution is only part of the problem; our analysis suggests that misdiagnosis is equally to blame. Often organizations pursue the wrong changes—especially in complex and fast-moving environments, where decisions about what to transform in order to remain competitive can be hasty or misguided.

Before worrying about how to change, executive teams need to figure out what to change—in particular, what to change first...

So how can leaders decide which changes to prioritize at the moment? By fully understanding three things: the catalyst for transformation, the organization’s underlying quest, and the leadership capabilities needed to see it through. Our analysis of stalled transformations suggests that failing to examine and align these factors drastically reduces the odds of producing lasting change.

Bharat N. Anand and Jean-Louis Barsoux

"What Everyone Gets Wrong About Change Management," Harvard Business Review. November-December 2017. 

then by all means paint

I know the soul's struggle of two people: Am I a painter or not? Of Rappard and of myself - a struggle, hard sometimes, a struggle which accurately marks the difference between us and certain other people who take things less seriously; as for us, we feel wretched at times; but each bit of melancholy brings a little light, a little progress; certain other people have less trouble, work more easily perhaps, but then their personal character develops less. You, too, would have that struggle, and I tell you, don't forget that you are in danger of being upset by people who undoubtedly have the very best intentions.

If you hear a voice within you saying, “You are not a painter,” then by all means paint, boy, and that voice will be silenced, but only by working. He who goes to trends and tells his troubles when he feels like that loses part of his manliness, part of the best that's in him; your friends can only be those who themselves struggle against it, who raise your activity by their own example of action. One must undertake it with confidence, with a certain assurance that one is doing a reasonable thing, like the farmer drives his plough, or like our friend in the scratch below, who is harrowing, and even drags the harrow himself. If one hasn't a horse, one is one's own horse - many people do so here.

Vincent Van Gogh

Letter from Vincent van Gogh to Theo van Gogh. Drenthe, 28 October 1883. Van Gogh's Letters: Unabridged & Annotated. As found in 2022 Great Quotes From Great Leaders Boxed Calendar: 365 Inspirational Quotes From Leaders Who Shaped the World.

stages of culture

Stages of culture: Suffer -> Survive -> Thrive

Marcella Bremer

Suffer, survive or thrive in organizational culture? - Leadership & Change Magazine
 

priming

For humans, exposure to one stimulus influences how a person responds to a related stimulus later. Our brains are adapted to process information more readily after being exposed to something related. We can use this in change management by developing an all-pervasive culture around the change in question using multiple, frequent and small stimuli related to the change. That might generate propensity to process the change more readily as the project progresses. And research tells us that the use of images, taglines, mission statements, posters, logos, images and branding are all great ways to achieve priming.

Al Lee-Bourke

10 Tips From Psychology Every Change Leader Should Know by Al Lee-Bourke. Prosci Blog. Accessed on August 4, 2022.