The essence of digital transformation is to become a data-driven organization, ensuring that key decisions, actions, and processes are strongly influenced by data-driven insights, rather than by human intuition. In other words, you will only transform when you have managed to change how people behave, and how things are done in your organization.
The Essential Components of Digital Transformation by Tomas Chamorro-Premuzic. Harvard Business Review. November 23, 2021
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