Let’s imagine for a moment that you are a gardener. Do any of the actions below seem like a good idea?
- Planting a seed and then digging it back up from time to time to check its progress
- Forcing open a flower bud with your fingernails because it isn’t opening fast enough
- Pulling on a tree limb because it’s not growing fast enough to provide shade
Hopefully you answered a resounding NO to all three of these scenarios. Any of those actions will inhibit the healthy growth of the seed, flower, or plant. Interestingly enough however, you CAN influence the environment each of these items are in to accelerate the desired outcomes.
In a similar way, I believe some leaders and managers practice poor “gardening” techniques with the people on their team when they are too helpful. They think that giving others all the answers to the situations they encounter will result in a healthy team member. It won’t. They are actually creating someone who will be dependent on them to solve future issues or challenges because they haven’t cultivated their analytical thinking skills, creativity, or confidence in their abilities.
...Before you drift to an unhealthy level of helping, ask yourself, “Will taking this action improve the ability of this team member to solve problems on their own in the future?” or “Is this going to help the organization build future leaders?” or even “Is this action going to help me grow this team member so that I can rely on them for bigger things in the future?” If the answer is no, consider one of the options below to improve your approach..
When a team member comes to you seeking advice or guidance, resist the urge to immediately tell them an answer. Instead, be prepared with questions like:
- What actions have you taken so far to solve the problem?
- What do you think needs to be done in this situation?
- Tell me what you see as the main issue here.
- What do you think we should do next to address the issue?
- What solution would you choose if I wasn’t here?
- What solution do you think I’m going to offer?
- How can I help you take the next step?
And don’t forget… when you ask these questions, really listen to their ideas.
"Why Being Too Helpful Is A Bad Habit For Leaders," by Jones Loflin. jonesloflin.com Accessed on June 22, 2022.
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