Any method of negotiation may be fairly judged by three criteria: It should produce a wise agreement if agreement is possible. It should be efficient. And it should improve or at least not damage the relationship between the parties. (A wise agreement can be defined as one that meets the legitimate interests of each side to the extent possible, resolves conflicting interests fairly, is durable, and takes community interests into account).
Roger Fisher, William L. Ury & Bruce Patton
Getting to Yes: Negotiating Agreement Without Giving In (The Harvard Negotiation Project). Penguin. 2011. P.4
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