Servant-leaders exercise the following traits and practices in their roles. They:
- Understand the value of every human soul.
- Have an inborn or developed sense of caring for others.
- Are quick to volunteer to take pressure off someone else.
- Rush to the aid of someone who is going through an embarrassing or humiliating experience.
- Treat all people on a basis of equality.
- Do not feel that tasks they expect others to do are too demeaning for themselves.
- Are not offended by disruptions of people who are themselves going through emotional traumas or stress.
- Expect more from themselves than they do from anyone else.
- Are quick to compliment, give credit, and build up those who perform a given task.
- Judge people by their potential, not necessarily by one single negative experience.
- Do not take credit for someone else’s achievements and love to share credit for any of their own accomplishments.
- Get the facts before finding fault or criticizing another person.
- Help all people feel they had a real part in the success of a project.
- Detest practical jokes or statements that focus humiliation or attention on one soul.
- Always constructively criticize in private and compliment in public.
- Are absolutely honest in their work.
- Are equally fair with all under their direction.
- Are always willing to listen to both sides of a quarrel, discussion, or issue. They know it is a pretty thin pancake that has only one side. . . .
- Make themselves accessible to all, not just those with position or power.
True servant-leaders do not need a checklist of these character traits, for they live them daily. . . .
Vaughn J. Featherstone
As quoted in Principles of Leadership Teacher's Manual. The Church of Jesus Christ of Latter-day Saints. Salt Lake City. 2001
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