Here there is no committee meeting

If there is one rule to remember about work meetings, it might be that they are a necessary evil. They are necessary insofar as organizations need them for proper communication, but they are evil in that they are almost never inherently desirable, and should thus be used as sparingly as possible for the sake of productivity and happiness.

Under ideal circumstances, meetings would be unnecessary. But circumstances are never ideal, at least on this mortal coil—which, come to think of it, might give us something to look forward to in the afterlife. As the poet Edgar Albert Guest wrote in 1920,

When over me the night shall fall,

And my poor soul goes upwards winging

Unto that heavenly realm, where all

Is bright with joy and gay with singing,

I hope to hear St. Peter say,

And I shall thank him for the greeting:

“Come in and rest from day to day;

Here there is no committee meeting!”

Arthur C. Brooks

"Meetings are Miserable," The Atlantic. November 17, 2022

excessive and unproductive meetings

Excessive and unproductive meetings can lower job satisfaction for several reasons. First, they generally increase fatigue as well as our subjective sense of our workload. You have probably experienced a day of meetings after which you are exhausted and haven’t accomplished much—but where you have gotten a bunch of new assignments. Second, people tend to engage in “surface acting” (faking emotions that are deemed appropriate) during work meetings, which is emotionally draining and correlated with the intention to quit. Finally, researchers have found that the strongest predictor of meeting effectiveness is active involvement by the participants. If you are asking yourself, “Why am I here?” you are not likely to think that the meeting is a good use of your time—which is obviously bad for your work satisfaction.

Arthur C. Brooks

"Meetings are Miserable," The Atlantic. November 17, 2022

the mere urgency effect

Another motive for meetings is what some scholars call the Mere Urgency effect, in which we engage in tasks—such as a meeting where each person recites what they’re working on, whether others need that information or not—to help us feel like we are accomplishing something tangible. If your spouse asks you, “What did you do at work today?” and you answer, “I had six meetings,” this might be why.

Arthur C. Brooks

"Meetings are Miserable," The Atlantic. November 17, 2022

a huge waste of time

If you, like many people, think work meetings are a huge waste of time, that might be because most meetings keep employees from, well, working: One survey of 76 companies found that productivity was 71 percent higher when meetings were reduced by 40 percent. Unnecessary meetings waste $37 billion in salary hours a year in the U.S. alone, according to an estimate by the software company Atlassian. And in case you’re wondering, COVID made things worse: The number of meetings required of employees has risen by 12.9 percent on average since the coronavirus pandemic began.

But the real problem with meetings is not lack of productivity—it’s unhappiness. When meetings are a waste of time, job satisfaction declines. And when job satisfaction declines, happiness in general falls. Thus, for a huge portion of the population, eliminating meetings—or at least minimizing them—is one of the most straightforward ways to increase well-being.

Arthur C. Brooks

"Meetings are Miserable," The Atlantic. November 17, 2022

organizations launching multiple change programs

What should organizations launching multiple change programs do differently? First and foremost, they should take the holistic view. The top management team (TMT) orchestrating change management should draw up a map of all the initiatives, planned or ongoing, occurring within the organization. This map should incorporate all of the vantage points that matter: not only the perspectives of top management, but also those of middle management and front-line employees. Middle managers and employees may perceive inconsistencies among these change initiatives more clearly than TMTs can, and they may well offer practical ideas about how to address inconsistencies upfront.

Once the organization has mapped out all employees’ perceptions of inconsistency in various initiatives, it should consider how to address these inconsistencies from the start. TMTs can stay ahead of the game by preparing a clear, consistent communication narrative explaining the necessity for multiple initiatives as opposed to one, detailing exactly how they fit together. Such a narrative can preempt the perception of inconsistency on all three levels: content, procedure, and normative expectations.

The timing and pacing of each initiative are additional key considerations. TMTs should have a clear idea of which initiatives can be wrapped up quickly and which may take years — and when to launch or stop each one. With a clearer time frame, they can ward off inconsistency by ensuring, for example, that one team isn’t assigned two conflicting tasks at the same time or that teams aren’t saddled with a storm of changes that could overwhelm their capacity.

TMTs should also monitor whether each key initiative has been allocated adequate resources. Remember that strategic change is exhausting, and periods of high activity should be followed by intervals of rest or less-intense work. The alternative to careful timing may well be burnout, which is an even greater threat to change performance than inconsistency.

Ultimately, successful change managers shift their focus from single initiatives to the dynamics among multiple initiatives. A successful transformation typically does not rely on any single change initiative but emerges from the careful management of multiple, integrated initiatives that interact and reinforce one another over time. One key success factor is to be alert to emerging inconsistencies among various initiatives regarding content, procedures, and normative expectations. These emerging inconsistencies can cause initial supporters to resist change, ultimately undermining the initiatives. Instead, taking the deliberate, comprehensive approach described here can drive your success in leading change.

Quy Nguyen Huy, Rouven Kanitz, Julia Backmann, and Martin Hoegl

"How to Reduce the Risk of Colliding Change Initiatives," MITSloan Management Review. June 3, 2021