Saturday, November 10, 2018

the beauty of metaphor

[Warren] Buffett is frequently asked why 90% of his investments are made in the U.S. He answers in metaphor: “America’s economic soil remains fertile.” Buffett’s explanation could fill books, but in five words a metaphor allows him to communicate complexity, simply. And that’s the beauty of metaphor.

A metaphor is a literary device by which we describe one thing in terms of another, replacing the meaning of one word with another. Aristotle promoted the use of metaphor as an element of persuasion more than 2,000 years ago in his work called The Rhetoric. Buffett is a big fan of the technique because it still works. We are hardwired to process our world in metaphor. In a few short words, an appropriate metaphor can teach us volumes about an event or situation....

One of my favorite Buffett metaphors that he’s used recently—although it didn’t make an appearance in his letter—is his description of America’s challenged healthcare system. In January, Berkshire joined Amazon and JPMorgan to create a program to reduce healthcare costs for employees. Buffett called soaring health costs “A hungry tapeworm on the American economy.”

What could be more evocative than a hungry tapeworm eating away at the inside of a system? It’s memorable and attention-grabbing. The Wall Street Journal used the metaphor as its headline to the story: “Healthcare Tapeworm Faces New Threat.”

Buffett has used unusual analogies in the past; unusual because they are unexpected in a financial report. But they serve their purpose—to explain and grab attention. 


Friday, November 9, 2018

leaving gracefully

There comes a time in jobs, life phases, or relationships where you know an arc has reached its end. Knowing when it is time to end — and ending well — will become an increasingly valuable skill as lives lengthen and transitions become multiple across both personal and professional lives. Ends can come from within, the result of burn out or boredom, depression or exhaustion. Or they can come from without, the land of restructurings and layoffs, divorce or other major life shifts. They are the prequel to re-creation. It is not always an easy time — for anyone involved, at work or at home. We can spend quite a lot of it loitering unproductively, wondering whether we should stay or go. But good endings are the best building blocks to good beginnings.

Choosing to choose gives you agency. The choice itself, sometimes made years before you actually move, is the first, and often the biggest, step.
  • Ask yourself if you are staying where you are out of love, or out of fear. Do you love where you are, or do you fear leaving it for a murky unknown? The latter is a lousy place from which to live, but many of us stay stuck here. Who would I be without this title, this salary, or this position? It can be an exciting question, not a scary one.
  • Embrace confusion, ambiguity, and questions. There re-definition lies. And remember, you don’t have to face them alone.


"Learn to Get Better at Transitions" Harvard Bsiness Review. July 5, 2018

Thursday, November 8, 2018

look after your staff

Train people well enough so they can leave, treat them well enough so they don't want to.

If You Look After Your Staff, They'll Look After Your Customers. It's That Simple.


"Look After Your Staff" Virgin.com. Mar. 27, 2014

Wednesday, November 7, 2018

your personal legend

It’s [your Personal Legend] what you have always wanted to accomplish. Everyone, when they are young, knows what their Personal Legend is. At that point in their lives, everything is clear and everything is possible. They are not afraid to dream, and to yearn for everything they would like to see happen to them in their lives. But, as time passes, a mysterious force begins to convince them that it will be impossible for them to realize their Personal Legend.


The Alchemist, HarperCollins 1993. p.22

Tuesday, November 6, 2018

seemingly are small jobs

Don't be afraid to give your best to what seemingly are small jobs. Every time you conquer one it makes you that much stronger. If you do the little jobs well, the big ones tend to take care of themselves.