the leader's number one job

[Clear direction] is the leader's number one job. If you don't do anything else, you absolutely must give clear direction to your team. Let them know what the goals and objectives are. Too often there is a lack of clarity, which can lead to confusion, misalignment, frustration, and disengagement. Sometimes, clear direction is all a team needs; General Patton said, "Tell them what to do and they will surprise you with their ingenuity."

Gordon Tredgold

"4 Simple Things Every Team Wants From Their Leader" inc.com. May 8, 2017

bosses feel less stress

[R]esearchers have... found that bosses feel less stress than their employees do. Bosses’ perceptions of stress are offset by factors such as status, autonomy, and job security, which are generally higher for managers than for their employees. While I’m not about to ask everyone in my company to participate in a daily cortisol readout, I have to operate under the assumption that even if I do feel pressure, my employees may feel more. Which is even more of a reason to understand how to reduce the tension my colleagues feel.

Karen Firestone

"How Leaders Can Push Employees Without Stressing Them Out" Harvard Business Review. May 23, 2017

humble, unassuming people

The research is clear: when we choose humble, unassuming people as our leaders, the world around us becomes a better place.

Humble leaders improve the performance of a company in the long run because they create more collaborative environments. They have a balanced view of themselves – both their virtues and shortcomings – and a strong appreciation of others’ strengths and contributions, while being open to new ideas and feedback. These “unsung heroes” help their believers to build their self-esteem, go beyond their expectations, and create a community that channels individual efforts into an organized group that works for the good of the collective.

For example, one study examined 105 small-to-medium-sized companies in the computer software and hardware industry in the United Studies. The findings revealed that when a humble CEO is at the helm of a firm, its top management team is more likely to collaborate and share information, making the most of the firm’s talent.

Another study showed that a leader’s humility can be contagious: when leaders behave humbly, followers emulate their modest attitude and behavior. A study of 161 teams found that employees following humble leaders were themselves more likely to admit their mistakes and limitations, share the spotlight by deflecting praise to others, and be open to new ideas, advice, and feedback.

Margarita Mayo

"If Humble People Make the Best Leaders, Why Do We Fall for Charismatic Narcissists?" Harvard Business Review. April 7, 2017

try to laugh

Have you ever seen an angry driver who, when someone else makes a mistake, reacts as though that person has insulted his honor, his family, his dog, and his ancestors all the way back to Adam? Or have you had an encounter with an overhanging cupboard door left open at the wrong place and the wrong time which has been cursed, condemned, and avenged by a sore-headed victim?

There is an antidote for times such as these: learn to laugh.

I remember loading up our children in a station wagon and driving to Los Angeles. There were at least nine of us in the car, and we would invariably get lost. Instead of getting angry, we laughed. Every time we made a wrong turn, we laughed harder.

Getting lost was not an unusual occurrence for us. Once while heading south to Cedar City, Utah, we took a wrong turn and didn’t realize it until two hours later when we saw the “Welcome to Nevada” signs. We didn’t get angry. We laughed, and as a result, anger and resentment rarely resulted. Our laughter created cherished memories for us.

I remember when one of our daughters went on a blind date. She was all dressed up and waiting for her date to arrive when the doorbell rang. In walked a man who seemed a little old, but she tried to be polite. She introduced him to me and my wife and the other children; then she put on her coat and went out the door. We watched as she got into the car, but the car didn’t move. Eventually our daughter got out of the car and, red faced, ran back into the house. The man that she thought was her blind date had actually come to pick up another of our daughters who had agreed to be a babysitter for him and his wife.

We all had a good laugh over that. In fact, we couldn’t stop laughing. Later, when our daughter’s real blind date showed up, I couldn’t come out to meet him because I was still in the kitchen laughing. Now, I realize that our daughter could have felt humiliated and embarrassed. But she laughed with us, and as a result, we still laugh about it today.

The next time you’re tempted to groan, you might try to laugh instead. It will extend your life and make the lives of all those around you more enjoyable.

Joseph B. Wirthlin

“Come What May, and Love It,” Ensign, Nov 2008, 26–28

treasures of fortitude

I have seen great beauty of spirit in some who were great sufferers. I have seen men, for the most part, grow better not worse with advancing years, and I have seen the last illness produce treasures of fortitude and meekness from most unpromising subjects.

C. S. Lewis 

“Adversity and You,” by Marvin J. Ashton. Ensign, Nov 1980, 54