Friday, June 10, 2016

we are in command

When we set goals we are in command. If we know where we are going, we can judge more accurately where we are now and make effective plans to reach our destination. If we keep a goal firmly in mind, we will know when we have reached it. This gives us a sense of accomplishment and the challenge of establishing fresh, new goals - always keeping the long-range objective in mind. If we can state our goals clearly, we will gain a purpose and meaning in all our actions. Clearly understood goals bring our lives into focus just as a magnifying glass focuses a beam of light into one burning point. Without goals our efforts may be scattered and unproductive. Without knowing it, we may be torn by conflicting impulses or desires.


Teachings of Ezra Taft Benson, ed. by Bookcraft, 1988 p.384

Thursday, June 9, 2016

have worthwhile goals

My father had three rules. First, we had to have worthwhile goals. Second, we could change our goals at any time. But third, whatever goal we chose, we had to work diligently toward it.


Wednesday, June 8, 2016

his sole study and business


[O]ne man of tolerable abilities may work great changes and accomplish great affairs among mankind if he first forms a good plan, and, cutting off all amusements or other employments that would divert his attention, makes the execution of that same plan his sole study and business.


Autobiography and Other Writings by Benjamin Franklin, edited by Russel B. Nye. 1949. p.88

Tuesday, June 7, 2016

so that dialogue flows more freely

Not long ago I spoke at a company meeting about the challenges of complexity in organizations. At one point, I asked the audience members to identify and discuss simplification opportunities in their areas. During the report-outs, one woman described how she and her co-workers spent hours each week on the cosmetics of a particular report to make sure that it looked good when it went to senior management. She went on to say that this focus on style rather than substance was a waste of time. When I asked why she continued to do this, she quickly said that her boss expected it. Her boss was also in the room, and when asked about the report said, “I don’t care what it looks like, as long as it has the right information.”

This kind of disconnect is not unusual. One of the main reasons that employees knowingly continue valueless activities is the lack of candid dialogue between people at different organizational levels. For example, many times I’ve heard people say that their manager is “unapproachable” or “too busy” to talk about changing the way things are done. And while that observation is certainly true in many cases, it’s also often code for: “I’m afraid of my manager’s reaction.” On the other hand, many senior leaders wonder why their people don’t raise issues more proactively. As one senior person said to me, out of frustration, “I don’t know how many more times I can tell them that they are empowered!”

So what does it take to break this logjam so that dialogue flows more freely and spontaneously? Let me suggest two steps:

Take responsibility for the truncated dialogue[, and then] do something about it. 


"Speaking Up Takes Confidence, Candor, and Courage." Harvard Business Review. 8/23/2011

Monday, June 6, 2016

multiple minds working together to solve problems

When I was a junior designer, my creative director asked me to design a mascot with the rather uninspiring instruction to reorder the shapes of the famous 2012 Olympics logo. Having little choice but to accept my task, I threw myself into it with all the boundless, panicked energy that comes from needing to impress the powers above, trusting my superior to steer me in the right direction.

Three weeks later I was distraught, the entire weight of our complete and utter failure to win the pitch resting on my shoulders.

It would be easy to put that loss down to inexperience—after all, I totally missed the brief, and every other pitch was better. But when I think about it a little more thoroughly, I can see that the real problem was one of access. I longed to understand the full project details, but was instead privy to mere bits and pieces of projects, attempting to cobble together an unknown whole. It was like trying to put together a jigsaw puzzle whilst looking at it through a keyhole.

Many organizations—faced with the challenge of bringing together multiple projects, departments, and skillsets—fall back on the traditional combination of hierarchy, method, and structure. This can breed a culture of complacency, leading to outcomes that are narrow in their vision, team members who feel restricted and undervalued, and a workforce that operates under ceaseless pressure to either get it right, or get out.

When I look back on my ill-fated Olympic experience, I can see that I didn’t have the full picture. I was unable to bring my own ideas to the table, powerless to create change. I was subordinate; my relationship with my superiors was distant, and the most integral aspects of the design process—research, exploration, and discussion—were entirely absent. It wasn’t collaboration of any kind. No wonder that I lost both the pitch and the plot!

It doesn’t have to be that way. When I co-founded the creative studio Gravita, I learned what collaboration really looks like: multiple minds working together to solve problems. By doing this, our complementary skillsets are free to blend together in surprising ways—unconstrained, we’re better equipped to deliver inventive solutions.

This kind of collaborative culture is possible, whether you’re freelancing, in an agency environment, or in-house. You only need to do three things:
  1. Remove assumptions
  2. Emphasize project roles over job titles
  3. Create a supportive environment for new ideas

Rosie Manning
"Structuring a New Collaborative Culture" A List Apart. 7/1/2014