Saturday, March 13, 2021

command and feedback

In the Corps, I was taught to use the concept of "command and feedback." You don't control your subordinate commanders' every move; you clearly state your intent and unleash their initiative. Then, when the inevitable obstacles or challenges arise, with good feedback loops and relevant data displays, you hear about it and move to deal with the obstacle. Based on feedback, you fix the problem. George Washington, leading a revolutionary army, followed a "listen, learn, and help, then lead," sequence. I found that what worked for George Washington worked for me.  

Jim Mattis

MATTIS, J. (2019). CALL SIGN CHAOS: Learning to lead. S.l.: RANDOM HOUSE. 62

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