
- the anger must be directed at the target of your anger
- the expression of anger must restore your sense of control over the situation and your sense of justice; it must inflict appropriate harm on the other person
- the expression of anger must change the behavior of the target or give you new insights
- you and your target must speak the same anger language.
It’s Always Personal: Navigating Emotion in the New Workplace. 2011. Random House.
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