avoid priority proliferation

To avoid priority proliferation, managers can inject discipline into the prioritization process by making choices more explicitly and systematically. At Diageo Ireland, for instance, issues are triaged into one of three categories: soft opportunities or threats, which receive ongoing monitoring but no action; hard opportunities or threats, which require immediate action and become a priority within the company; and nonissues, which are dropped from the agenda. Teams can also adopt a small set of simple rules to guide the prioritization process. Consider All America Latina Logistica S.A., which began life as a privatized branch of Brazil’s freight railway. The new company had only $15 million for capital spending to offset decades of underinvestment. So, to select from among countless capital budgeting proposals, management adopted a set of simple rules, such as “eliminate bottlenecks to growing revenues,” “lowest up-front cash beats highest net present value” and “reuse of existing resources beats acquiring new.”

Donald N. Sull

"Closing the Gap Between Strategy and Execution," MIT Sloan Management Review. July 1, 2007

change your mindset

 

WD > WS

Monty Williams is a man of many sayings. Some of them, like, “Well done is better than well said,” have made it onto hats. Others sneak into his answers in press conferences (“Reps remove doubt”), and still more have been relayed to Suns players so often over the past two seasons that they show up in those players’ own responses (“Preparation meets opportunity”). But there are also some staples of Williams’s lexicon that don’t count as sayings, yet may be even more indicative of how he approaches both basketball and life.

If you watched Williams’s media appearances throughout the playoffs, you found that he has no problem saying “I don’t know” in response to a difficult question; he said it 17 times during the Finals alone. You also saw that when Williams is asked something that requires perspective, he will make sure to mention how “grateful” he is or how much “gratitude” he has to be in this position—he used those words in answers 18 times during the series, including when talking about how he still gets excited when he gets fresh gear.

Six of those 18 mentions came on Tuesday night, mere minutes after Williams’s Suns had lost Game 6 of the Finals—and an NBA championship—to the Milwaukee Bucks.

“It’s a blur for me right now,” Williams said, talking about the game’s fourth quarter. “I’m just thankful that God allowed me to be in this position to be the head coach in the Finals. It hurts badly, but I’m also grateful that we had this chance to play for a championship. I’m just grateful for that part.”

Paolo Uggetti

"The Suns’ Future Is Bright, As Long As They Have Monty Williams" The Ringer. July 22, 2021

what is strategy?

"Strategy is a framework to guide critical choices to achieve a desired future,” said MIT Sloan senior lecturer Donald Sull in a new MIT Sloan Management Review webinar....

[A] strategic vision must be detailed enough to lay out a clear vision while being broad enough to allow for flexibility and adjustment....

An ideal strategy provides enough guidance to empower workers to make trade-offs, formulate goals, allocate resources, prioritize activities, and clarify what people are committing to do. At the same time, it offers enough flexibility to allow people to seize opportunities and adapt as needed....

Take American Airlines versus Southwest Airlines. American has goals like “be an industry leader” and “look to the future.” Inspiring but vague. Southwest, on the other hand, has initiatives like “fleet modernization” and “growth of Rapid Rewards program.” Precise and defined.

Kara Baskin

"How to turn a strategic vision into reality," Ideas Made to Matter: MIT. Mar 28, 2018

eyes on, hands off

There is clearly risk associated with empowering your team to make more and faster decisions at a lower-level than was previously the norm. As you take your hands off the wheel, you need to be more vigilant and aware than ever about the decisions your team is making. Provide your team with guidance on the decisions that you want to maintain, and then expect them to handle the rest by leveraging their increased connectivity internal and external to their team. Encourage an environment of transparency where the expectation is for people to be self-aware of when they need help, and are comfortable asking for it. Use every challenge your team faces as an opportunity for organizational learning, and you will quickly build trust in this new way of working.

Chris Fussell

"Eyes On, Hands Off: How to empower your team and get out of their way" Medium. March 15, 2017.

I went the opposite way

 'Look, I understand the importance of persistence, and the value of encouragement, but who tells a stranger to never give up on their dreams, without even knowing what it is they’re dreaming?' he says in the clip. 'How can Lady Gaga possibly know where your passion will lead you?'...

He uses the example of American Idol to illustrate his point, explaining how thousands of hopefuls show up at auditions looking for their big break, only to be told that they don't have what it takes - and are frequently surprised when they are rejected. 

'Look, if we’re talking about your hobby, by all means let your passion lead you,' says Mike.

'But when it comes to making a living, it’s easy to forget the dirty truth: just because you’re passionate about something doesn’t mean you won’t suck at it.'

Mike cites his own experience as the Dirty Jobs host, having met plenty of talented tradesmen in his time, as proof that it's better to the break the mold. 

'When people follow their passion, they miss out on all kinds of opportunities they didn’t even know existed,' he says.

He uses the example of a septic tank cleaner, who had become a multi-millionaire through his work. When asked for the secret to his success, he said: 'I looked around to see where everyone else was headed, and then I went the opposite way.'

Valerie Siebert

"'Just because you’re passionate about something doesn’t mean you won’t suck at it!’ Dirty Jobs TV show host Mike Rowe tells millennials NOT to follow their passion" Daily Mail. 6/12/2016

find your inner grist

Today, most assume that Xbox was somehow destined to be a winner, but having been Microsoft’s chief Xbox officer, I am here to report that its early years were much more like a ship on the rocks than a sloop cutting through the waves.... As I reflect on surviving the near-death Xbox experience, which we turned around using a strategy process called the 3P Framework to create Xbox 360... I would humbly suggest the following...

Find your inner grist. Being in the depths of a crisis strikes at the core of your being and challenges your very soul. As an individual, you have to believe that you can lead the team successfully and fix the issues you face. If you have this type of faith in yourself and in others, it will become a force-multiplier, making you and the team stronger. You also must consciously decide to persevere regardless of the obstacles, and in the process have the courage to make difficult make-or-break decisions. I’ve heard several people recently define this combination of faith, perseverance, and courage as grist, a wonderfully rough-hewn word that clearly communicates what it takes to transform crises into opportunities. There is no logical, rational reason why Xbox was successful, but the team absolutely had the grist required to do what others thought was improbable.

Robbie Bach

"The Big Leadership Lessons I Learned Almost Failing To Create Xbox For Microsoft" Forbes. 11/5/2015

resume the path of dialogue

[Thomas Merton is] a man of dialogue, a promoter of peace between peoples and religions.
From this perspective of dialogue, I would like to recognize the efforts made in recent months to help overcome historic differences linked to painful episodes of the past. It is my duty to build bridges and to help all men and women, in any way possible, to do the same. When countries which have been at odds resume the path of dialogue – a dialogue which may have been interrupted for the most legitimate of reasons – new opportunities open up for all. This has required, and requires, courage and daring, which is not the same as irresponsibility. A good political leader is one who, with the interests of all in mind, seizes the moment in a spirit of openness and pragmatism. A good political leader always opts to initiate processes rather than possessing spaces (cf. Evangelii Gaudium, 222-223).

Pope Francis (Jorge Mario Bergoglio)

Speech given to Congress. Time Magazine. Washington D.C. 9/24/2015

say yes – then learn

If somebody offers you an amazing opportunity but you are not sure you can do it, say yes – then learn how to do it later!

Richard Branson

"Say yes, then learn how to do it later." Richard Branson's Blog. 9/18/2013

think of failure

If you're an MBA-trained manager or executive, the odds are you were never, at any point in your educational or professional career given permission to fail, even on a "little bet." Your parents wanted you to achieve, achieve, achieve — in sports, the classroom, and scouting or work. Your teachers penalized you for having the "wrong" answers, or knocked your grades down if you were imperfect, according to however your adult figures defined perfection. Similarly, modern industrial management is still predicated largely on mitigating risks and preventing errors, not innovating or inventing. 

But entrepreneurs and designers think of failure the way most people think of learning. As Darden Professor Saras Sarasvathy has shown through her research about how expert entrepreneurs make decisions, they must make lots of mistakes to discover new approaches, opportunities, or business models. 

Peter Sims

"The No. 1 Enemy of Creativity: Fear of Failure." Harvard Business Review (HBR Blog). 10/5/2012.