What should organizations launching multiple change programs do differently? First and foremost, they should take the holistic view. The top...

Most prescriptions for organizational change have focused on how to launch a single change initiative. This made sense in a stable world in ...

Since the end of the Cold War, the military has used the acronym VUCA to describe our global environment: one that is volatile, uncertain, ...

When you wake up in the morning, tell yourself: The people I deal with today will be meddling, ungrateful, arrogant, dishonest, jealous, and...

Our Friday merchandising meeting is unique to retailing as far as I can tell. Here we have all these regional managers who have been out in ...

Fred Kofman wrote a great chapter called Ontological Humility in his book Conscious Business . Here’s an excerpt: Ontological humility is t...

"You can't focus on results because in the box you're focused on yourself." ...Even most of the people you've encounte...

  Test your assumption that the meeting is getting derailed. If the team has agreed on the topic to discuss and you still think that someone...

Culture is felt through the behaviors that are reinforced or discouraged on a day-to-day basis on teams. If you want to get a sense of the s...

“Get your protagonist up a tree. Throw rocks at him. Then get him down.” — Syd Field When creating a presentation, you need to understand th...

The test of a first-rate intelligence is the ability to hold two opposed ideas in the mind at the same time, and still retain the ability to...

Workplaces that are characterized by any or all of competing agendas and conflict (no alignment on direction), politics and bureaucracy (low...

Very Little. Tom Peters is a business and leadership legend widely known for his historical bestseller, In Search of Excellence , w...

I've known and admired men and women in the Senate who played much more than a small role in our history, true statesmen, giants of A...

When people ask me, "What's the secret to great communication?" my usual response baffles some, because it can seem so coun...

When we remember our conflicts and reflect on them, they are like mirrors that can teach us things about ourselves that are otherwise diff...

My father would say to me, ‘Any organization which works for peace, I will join. If you want to resolve a dispute or come out from confli...

'Taming the Donkey', painting by Eduardo Zamacois y Zabala, 1868 The difficult-to-translate German word schadenfreude, combining...

John Lasseter and Ed Catmull, VES Awards. 2/28/2010 Here are some of the principles we’ve developed over the years to enable and protect...

[ Thomas Merton is] a man of dialogue, a promoter of peace between peoples and religions. From this perspective of dialogue, I would lik...