When people ask me, "What's the secret to great communication?" my usual response baffles some, because it can seem so counterintuitive: "Be radically transparent."
Radical transparency does not mean telling someone to his face in front of his peers that his polka-dotted tie is ugly. It's having the emotional courage to stand up to someone or something when you feel violated, to speak from a deep place tugging at your heart, or to cut through healthy conflict now to avoid unhealthy conflict later.
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