Change is a process matching the speed that employees navigate the change process to the speed of the business change...  Effective change p...

Just having a solution that is technically "right" does not guarantee that employees will make the necessary changes to their beha...

We must, at some point, ask the question: How much resistance might we avoid if we would apply change management early and effectively? In t...

The results and outcomes of workplace changes are intrinsically and inextricably tied to individual employees doing their jobs differently. ...

If you don't zero in on your bureaucracy every so often, you will naturally build in layers. You never set out to add bureaucracy. You j...

  A Nonessentialist approaches every trade-off by asking, "How can I do both?" Essentialists ask the tougher but ultimately more l...

Let’s imagine for a moment that you are a gardener. Do any of the actions below seem like a good idea? Planting a seed and then digging it b...

How many people should you actually invite [to a meeting]? There are no hard and fast rules, but in principle, a small meeting is best to ac...

In 1968, I was traveling with Thich Nhat Hanh on a Fellowship tour during which there were meetings with church and student groups, senat...

Last March, Microsoft unveiled Tay.ai, a Twitter bot that promised to usher in a new era of human-to-artificial-intelligence conversation...

Here is the paradox: You can actually speed things up by slowing down. There is no doubt that being energetic is contagious and therefore...

There's a big difference between complaining and problem-solving. Venting to your friends, family, and co-workers keeps you focused o...

One of a leader’s most important jobs is to drive employee trust. Without it, you cannot drive change and accountability. When I was CEO ...

Gabrielle Thompson, senior vice president at Cisco, has found that when an employee comes to her with a challenge, sometimes it needs a s...

[GM CEO Mary Barra said,] “A lot gets set aside when you’re going through a restructuring process, so it was an opportunity to really de...

Inspiring people is my job. I recognize I need to do this on multiple levels all the time. On an individual level, I try to enter most co...

The most powerful learnings for me in my journey as a CEO have been about what my job is not – It is not my job to be a judge. My job...

Keep perception and reality in sync. This is not about candor; that is the easy part. Facts without context isn’t truth. Sometimes people...

Sit down before a fact as a little child, be prepared to give up every preconceived notion. Follow humbly wherever and to whatever abysses ...

When it comes time to break a horse, the Havasupai have a simpler, far more sensible approach than western cowboys. They lead the horse out...