Wednesday, April 19, 2023

change is a process



Change is a process matching the speed that employees navigate the change process to the speed of the business change... 

Effective change progresses along the two axes (phases of business change and phases of employee change) at the same time. We must manage the implementation of the technical solution and the people side of the change concurrently. If we fail to manage these two components together, then we can experience the failure points shown above.



Jeffrey M. Hiatt & Timothy J. Creasey

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