Think about it, the word listen and the word silent are spelled with the same letters. In order to be a good listener, we first need to lear...

I wish I could say that the need to improve listening skills and less-than-perfect coordination happened only in the past. But the tragic si...

Here’s a shocker: your people already know you have flaws! So if you make a mistake, admit it. If you need help, ask for it. When leaders ad...

For fourteen years, my father conducted one of the country’s leading amateur Bach choirs in Bethlehem, Pennsylvania. For a few of those year...

We identified three big buckets of motivators: career, community, and cause. Career is about work: having a job that provides autonomy, allo...

This [quote]... which is attributed to Ralph Waldo Emerson, has made such an impact on Amazon founder and CEO Jeff Bezos that he hangs it up...

Listening to what other people say is the most important skill for a leader to develop That's especially true if you're trying to ch...

We may please ourselves with the prospect of free and popular governments. But there is great danger that those governments will not make...

Over two-thirds of employees say that their boss does not genuinely care about them.... Visibly exude caring, compassion, and concern for...

Hearing the phrase “you need to talk to your people” can invoke a feeling of dread in any manager. But when managers have frequent one-on...

Important advice to any leader is to be humble enough to admit that you don't know something. Too many people come in to a leadership...

"Thank God Kareem was my teammate, because I used to cringe at the way he treated people," Magic said. "There was a way to...

The first rule of improvisation is AGREE. Always agree and SAY YES. When you’re improvising, this means you are required to agree with wh...

You can’t treat your people poorly and expect them to treat your customers well. Ken Blanchard Leading at a Higher Level: Blancha...

“When does the sled take off? Is the question for all leaders, knowing that we can fail if the sled leaves too early with too few people ...

[Frances] Hesselbein says the number one element of listening is “banish the but.” She writes: If we want people to listen, we must bani...

We were soon transferred to the Johannesburg Prison, popularly known as the Fort, a bleak, castle-like structure located on a hill in the...

Leading at a higher level… is a process. We define it as the process of achieving worthwhile results while acting with respect, care, and ...

Servant-leaders exercise the following traits and practices in their roles. They: Understand the value of every human soul. Have an in...

Building an effective team begins with a brutally honest process of self-evaluation and reflection. The leader must be open to a humble...