A recent Finnish study of 380 virtual work meetings showed that remote viewers reported feeling drowsy (and some nearly fell asleep) after j...

The reason most companies don't face reality very well is that their dialogues are ineffective. And it shows in their results. Think abo...

A tiny but pivotal moment in IBM's legendary turnaround reveals a better approach. Lou Gerstner was new to his post as CEO and had invi...

[James] Patterson spends a lot of time writing the first lines of every chapter. That’s the opportunity to hook the audience. For example, t...

Given what I’ve revealed about short-termism at Honeywell, you might wonder if we had a formal strategic planning process in place. We certa...

  "Those who tell the stories rule the world." --Hopi American Indian proverb The power of stories can help you connect, motivate,...

The Heath brothers in their seminal book “ Made to Stick ” defined simple in this way: “What we mean by ‘simple’ is finding the core of the...

The corporate world has a disease that Robert McKee calls “Negaphobia.” It’s the fear of anything that is negative and the potential conseq...

“Get your protagonist up a tree. Throw rocks at him. Then get him down.” — Syd Field When creating a presentation, you need to understand th...

Make sure that you provide sufficient information in your presentation to produce a meaningful change in your audience. This can come by pro...

PowerPoint is the scourge of critical thinking. It encourages fragmented logic by the briefer and passivity in the listener. Only a verbal n...

Jeff Bezos has a non-traditional management style at Amazon, and he says Amazon’s unique twist on meeting structure is the “smartest thin...

"Communication is one of the most important skills that a leader and, frankly, most employees now need to excel on the job." ...

As one of the world's richest men and most active philanthropists, Bill Gates usually has his hands full. Just not with poop. So ...

Inspiring people is my job. I recognize I need to do this on multiple levels all the time. On an individual level, I try to enter most co...

Within two hours of the keynote Apple made the video of the entire two-hour presentation available on its website. It’s not buried on the...

Practice. A lot. A 20-minute demo and product launch can take up to 250 hours at Apple. That includes the time spent on creating the stor...

My favorite communication technique is what I call the Twitter-friendly headline. Whenever you launch a new product or service, clearly su...

University of Washington researcher, John Medina ... once told me that no matter how engaging you are, your audience will begin to tune o...

The designers behind Apple’s presentation slides once told me they stick to one theme per slide. Don’t try to cram too much content—too m...