Just having a solution that is technically "right" does not guarantee that employees will make the necessary changes to their behaviors and work processes. Employee commitment, buy-in, and adoption do not stem from the rightness of the solution, but rather from the employees moving through their own change process. It takes more than the right solution to move employees out of the current state that they know and into the future state they do not know (and sometimes fear).
Jeffrey M. Hiatt & Timothy J. Creasey
Change Management: The People Side of Change, by Jeffrey M. Hiatt & Timothy J. Creasey Prosci Inc. 2012. P.31
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