Leaders need to be comfortable with the reality that in the face of change, the future is often hazy. Then they need others to be equally comfortable with that. As a company enters uncharted waters, it can be daunting for everyone involved. This is where the old “steady hand on the tiller” idea of leadership still has some force–not to guide an organization along a familiar course during difficult times, but to keep the ship steady as it steers in a new direction.
A big piece of that is communication. Leaders need to cut through the press-release palaver about “exciting new opportunities” and explain in concrete, practical terms how the changes underway tie into the business’s objectives: What new moves are the company making, and how come? Disruptive leaders empathize with their teams and involve them in their thinking. Chaos with a final destination is somehow a little less chaotic, even if you can’t map out in advance every move that will take you there.
"5 Habits Of Truly Disruptive Leaders" Fast Company. November 9, 2015.
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