A pilot once told us a story about an accident on an early morning flight in the 1950s. As the aircraft accelerated to take off, the captain...

The personal connection is especially critical when a leader starts something new. The business world is full of failed initiatives. Good, i...

An organization can execute only if the leader's heart and soul are immersed in the company. Leading is more than thinking big, or schmo...

If love is missing? Be that. If connection is absent? Be that. If it's understanding, friendship, or acceptance that's needed, it...

Alison : You've played on many teams. How has your approach to leadership evolved with each move?  Chris : It continually changes. In Ne...

A tiny but pivotal moment in IBM's legendary turnaround reveals a better approach. Lou Gerstner was new to his post as CEO and had invi...

Think about it, the word listen and the word silent are spelled with the same letters. In order to be a good listener, we first need to lear...

Have you ever been taught that if you want to understand someone, you need to put yourself in their shoes? It's a helpful rule of thumb ...

When we reexamine what we really want, we realize that everything that happens in our lives — every misfortune, every slight, every loss, an...

"Does your blame help the other person get better?" ..."No, my blame wouldn't help the other person get better." ...

 

  A wareness  represents a person's understanding of the nature of change, why the change is being made and the risk of not changing. Aw...

[W]hen leaders assume their answer is the answer, they tend to approach change as they would a political campaign — heavy on slogans and foc...

Understanding evolves through three phases: simplistic, complex, and profoundly simple. William Schutz As quoted in  Beyond Performance 2.0:...

In every successful transformation effort that I have seen, the guiding coalition develops a picture of the future that is relatively eas...

Great leaders are almost always great simplifiers, who can cut through argument, debate, and doubt to offer a solution everybody can unde...

One of the first rules of business is complaining is not a strategy. You have to work with the world as you find it, not as you would h...

There are different levels of listening. Not every conversation requires the highest levels of listening, but many conversations would be...

When you plant lettuce, if it does not grow well, you don’t blame the lettuce. You look into the reasons it is not doing well. It may need ...

If you want to have a happy marriage, be the kind of person who generates positive energy and sidesteps negative energy rather than empower...