Emily Cole believes being Fans First starts with just "being a good human." She highlights how coaching good behavior starts durin...

Contrary to what many consulting firms would like for you to believe (and pay for), change practitioners don’t need any special certificatio...

What doesn't work in the box. 1. Trying to change others 2. Doing my best to "cope" with others 3. Leaving 4. Communicating 5....

  A wareness  represents a person's understanding of the nature of change, why the change is being made and the risk of not changing. Aw...

In Scott Keller's book Leading Organizations: Ten Timeless Truths , co-written without colleague, Mary Meaney , he recounted a travel ex...

Here are Google's leadership evaluation questions ( a scale of 1 (strongly agree) to 5 (strongly disagree) ): 1. My manager gives me act...

There is an inherent fallacy in the way people view resilience, believing it to be a trait rather than a skill. Thus, people operate under t...

An Australian study has found that about one in five corporate executives are psychopaths – roughly the same rate as among prisoners.  ...

The best companies hire for attitude and train for skill. Pal’s [Sudden Service - a burger joint] 26 locations employ roughly 1,020 work...

Mihaly Csikszentmihalyi has identified… an important contributing factor of happiness – engaging in new experiences… that broaden our hori...