I’ll tell you what leadership is. It’s persuasion and conciliation and education and patience. It’s long, slow, tough work. That’s the only ...

Answering why is an act of empathy and adds a layer of persuasion to your communications. When people know why they’re being asked to do som...

There's an allure about humble people. They exude greater power, influence and persuasion than their overly-talkative brethren becaus...

I made it a rule to forbear all direct contradiction to the sentiments of others and all positive assertion of my own. I even forbade mysel...

Malala [Yousafzai] might have a voice on the world stage, but she doesn’t pretend she’s the world’s greatest authority on education. She un...

When we are children, we invent these detailed imaginary worlds that the child psychologists call “paracosms.” These landscapes, sometime...