Business practices evolve rapidly, but there’s one technique business leaders should always rely on to effectively motivate and lead: empath...

When I sat down with the CEO and her executive team to think through their communication plan, I asked not about the change itself, but abou...

Back in 2016, when Berry Aldridge was still just an intern and making thank-you calls to ticket purchasers, he was having trouble reaching ...

Storytelling played a role in the formative years of Theodore (Teddy) Roosevelt. Roosevelt became a “ferocious reader,” writes Goodwin. Book...

I believe all politics is personal, because at bottom, politics depends on trust, and unless you can establish a personal relationship, it...

This is a story about President-elect Joe Biden, and a letter that he wrote to his staff that just became public.... The letter is from 2014...

Listening to what other people say is the most important skill for a leader to develop That's especially true if you're trying to ch...

Very few people are compassionate and considerate. … There are people in your life  that haven’t been thanked for all of their efforts...

Transformational leaders exhibit four characteristics in their interactions with employees; idealized influence, inspirational motivation...

If you want to have a happy marriage, be the kind of person who generates positive energy and sidesteps negative energy rather than empower...

Kim Scott had one thing to do that day. She was going to price her product. It was the year 2000, she was the founder and CEO of Juice Soft...

Several years ago my wife, Margie, was working with a fast-food chain and learned its turnover rate was substantially lower than the nati...

The mystique of leadership, be it educational, political, religious, commercial or whatever, is next to impossible to describe, but where...

"Thank God Kareem was my teammate, because I used to cringe at the way he treated people," Magic said. "There was a way to...

As he began forging his political ambitions, Lincoln recognized the power of words to weaken and even destroy his opponents, and so he st...

Early in my career, a woman who worked both for myself and a partner passed away suddenly. I expressed my heartfelt grief to her family a...

Many aspiring leaders think that leadership is about being the smartest person in the room, the loudest, the most charismatic, or the wea...

Dismissing actions we don't admire merely because we don't care enough to have empathy is rarely going to help us make the change...

Harry Levinson , a psychoanalyst turned corporate consultant, gives the following advice on the art of the critique, which is intricately...

If the test of social skill is the ability to calm distressing emotions in others, then handling someone at the peak of rage is perhaps t...