Business practices evolve rapidly, but there’s one technique business leaders should always rely on to effectively motivate and lead: empath...

While you may need to keep some facts private during a transition, the general rule is that the more informed your people are, the more they...

When I sat down with the CEO and her executive team to think through their communication plan, I asked not about the change itself, but abou...

Jesus believed in his followers, not alone for what they were, but for what they had the possibilities to become. While others would have se...

The culture of a company is the behavior of its leaders. Leaders get the behavior they exhibit and tolerate. You change the culture of a com...

We don't think ourselves into a new way of acting, we act ourselves into a new way of thinking. Larry Bossidy Execution: The Discipline ...

The personal connection is especially critical when a leader starts something new. The business world is full of failed initiatives. Good, i...

In the monthly "performance call,"... [the leader], his COO, and his CFO began hosting Monday-morning conference calls of the comp...

The world revolves around change. Birth and death, growth and destruction, rise and fall, summer and winter. It’s never the same from one da...

Tell me and I forget, teach me and I remember, involve me and I learn. Quote often attributed to Benjamin Franklin , although no substantive...

What should organizations launching multiple change programs do differently? First and foremost, they should take the holistic view. The top...

Most prescriptions for organizational change have focused on how to launch a single change initiative. This made sense in a stable world in ...

The Ikea effect was popularized by a Harvard Business School research paper . In one study, two sets of subjects were asked to price a set o...

Open-source change management embraces employees as active participants in change planning and implementation. It requires three shifts in t...

Prioritized change means leaders show employees where to invest their energy by communicating their backlog of priorities, including change ...

Business transformation will remain at the forefront in 2023, as organizations continue to refine hybrid ways of working and respond to the ...

Design thinking suggests that failure to engage the affected parties at the very beginning of the process ensures resistance to change and t...

There are two diagnostic questions that business leaders and their executive teams should use to assess the nature, scale, and timing of the...

Change can involve magnitude, activity, or direction, and the first step toward a clearer vision for change is to clarify what form of chang...

If you dislike change, you’re going to dislike irrelevance even more. Eric Shinseki " Changing How We Think About Change " by  B. ...