One of the toughest challenges of senior management is staying in touch with what people are thinking, feeling and saying. As people move up in an organization, others generally feel less comfortable being honest with them. A strong team must include people who will tell you the truth—but not only when they are asked. All things being equal—and things are rarely equal—if you are considering two people with comparable skills and abilities, choose the person you trust to be most candid.
"How managers can stay connected to their team." Fortune. 8/5/2015
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