Listening with Perfect Love

Jesus was a listening leader. Because he loved others with a perfect love, he listened without being condescending. A great leader listens not only to others, but also to his conscience and to the promptings of God.

Spencer W. Kimball

"Jesus, The Perfect Leader" January 15, 1977. From an address delivered to the Young Presidents organization, Sun Valley, Idaho. 

“Do What I Do” Leadership

Jesus said several times, ‘Come, follow me.’ His was a program of ‘do what I do,’ rather than ‘do what I say.’ His innate brilliance would have permitted him to put on a dazzling display, but that would have left his followers far behind. He walked and worked with those he was to serve. His was not a long-distance leadership. He was not afraid of close friendships; he was not afraid that proximity to him would disappoint his followers. The leaven of true leadership cannot lift others unless we are with and serve those to be led. Jesus kept himself virtuous, and thus, when his closeness to the people permitted them to touch the hem of his garment, virtue could flow from him.

Spencer W. Kimball

"Jesus, The Perfect Leader" January 15, 1977. From an address delivered to the Young Presidents organization, Sun Valley, Idaho. 

swap the battlefield for the boardroom.

CEOs love a good war metaphor — “battlegrounds,” “offensives,” “fighting for market share.” It sounds bold. Strategic. Even inspiring.

But new research from João Cotter Salvado and Donal Crilly shows that this language may backfire — especially with financial analysts.

📉 Analysts interpret war metaphors not as strength, but as signals of recklessness and risk. In fact, just a 1% uptick in war-related language can lead to a 20% increase in negative analyst sentiment.

In volatile markets or for dominant firms, the effect is even worse.

💡 The takeaway? Words matter. Especially when the audience is trained to assess risk.

👉 Leaders: Swap the battlefield for the boardroom. Choose metaphors that signal stability, not chaos.

João Cotter Salvado and Donal Crilly

"Research: When CEOs Use War Metaphors, Analysts Worry," Harvard Business Review. January 3, 2025

#Leadership #Communication #Strategy #InvestorRelations #BusinessLanguage #CEOInsights

cheer up, george

A pilot once told us a story about an accident on an early morning flight in the 1950s. As the aircraft accelerated to take off, the captain noticed his flight engineer’s sullen expression and called out, “Cheer up, George.” But in his sleepy state, what the engineer heard was, “Gear up, George” — and he duly raised the landing gear — prematurely as they were not quite airborne. The aircraft sank onto its fuselage and slid to a halt, causing much damage. Luckily, nobody was hurt.

The story illustrates an important point: miscommunication and misunderstanding are both much more likely when context is unclear or not shared. Had George known that the topic of conversation was his mood rather than the flying of the plane, he would have been less likely to misunderstand what his captain was communicating to him, and he most certainly would not have acted the way he did.

Constantinos C. Markides and Andrew MacLennan

"3 Ways to Clearly Communicate Your Company’s Strategy," Harvard Business Review. May 24, 2024

we did this ourselves

A leader is best when people barely know that he exists, not so good when people obey and acclaim him, worst when they despise him. Fail to honor people, They fail to honor you. But of a good leader, who talks little, when his work is done, his aims fulfilled, they will all say, "We did this ourselves."

老子 Lǎozi 

Tao Te Ching, late 4th century BC. Chapter 17.